Privacy Policy
Last updated: October 30, 2025
Our Commitment to Privacy
At Black Wolf Logistics, we are committed to protecting your privacy and handling your personal information with care and transparency. This Privacy Policy explains how we collect, use, and safeguard your information.
1. Information We Collect
Personal Information
We may collect the following personal information:
- Name, email address, and phone number
- Company name and business address
- Job title and department
- Payment and billing information
- Shipment details and cargo information
Automatically Collected Information
When you visit our website, we automatically collect:
- IP address and browser information
- Device type and operating system
- Pages visited and time spent on site
- Referral sources and search terms
- Cookies and similar tracking technologies
2. How We Use Your Information
We use your information to:
- Provide freight brokerage and logistics services
- Process quotes and manage shipments
- Communicate about your orders and services
- Send important updates and notifications
- Improve our website and services
- Comply with legal and regulatory requirements
- Prevent fraud and ensure security
3. Information Sharing
We may share your information with:
- Motor Carriers: To arrange and execute transportation services
- Service Providers: Third parties who assist with our operations (payment processing, IT services, etc.)
- Legal Authorities: When required by law or to protect our rights
- Business Partners: With your consent for specific services
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- SSL encryption for data transmission
- Secure servers and firewalls
- Regular security assessments
- Employee training on data protection
- Limited access to personal information
However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your information.
5. Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Improve user experience
- Provide targeted content and features
You can control cookie settings through your browser preferences. Disabling cookies may affect website functionality.
6. Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Delete your personal information
- Restrict processing of your information
- Data portability
- Opt-out of marketing communications
To exercise these rights, please contact us using the information provided below.
7. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Retention periods vary based on:
- The type of information collected
- The purpose for which it was collected
- Legal and regulatory requirements
- Legitimate business interests
8. Children’s Privacy
Our services are not directed to children under 18. We do not knowingly collect personal information from children. If we discover we have collected information from a child, we will delete it promptly.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Privacy Officer: [email protected]
Phone: (905) 581-5827
Address: 1109 Boundar Drive, Neebing Ontario Canada